Contact information

Thank you for connecting with us! We value your feedback, questions, and concerns. To ensure we provide you with the best possible service, please review our communication guidelines below.

1. Official Communication Channels

To ensure your inquiry is tracked and resolved efficiently, please use our official contact methods:

• Phone Support: Ph#+923137905856

• Live Chat: Available directly on our website

Note: While we love engaging with you on social media (Instagram, Facebook, Twitter, etc.), we do not process official customer service tickets, returns, or order cancellations via direct messages (DMs) or comments. Please use email for order-related issues.

2. Response Timeframes

We aim to respond to all inquiries as quickly as possible. Our standard response windows are:

• Emails & Contact Forms: Within 24 to 48 hours on business days.

• Live Chat / Phone: Immediate during active business hours.

• Weekends & Holidays: Inquiries received outside of working hours will be addressed on the following business day.

3. Our Operating Hours

Our customer care team is available during the following hours:

• Monday to Friday: working time 11:00 am to 10:00 pm

• Saturday & Sunday: Closed 

4. What to Include in Your Message

To help us resolve your issue on the first try, please include the following information where applicable:

• Your Full Name hafiz subhan arshad
  

• A clear, detailed description of your question or issue (attaching screenshots or photos if necessary)